Frequently asked questions
How can I check an order?
Use the tracking notice sent after dispatch. For an exception, provide the order number to support.
Can an order be changed?
Contact support promptly. Changes are not guaranteed after processing begins.
How should products be selected and used?
Review the product page for the intended hair concern, directions, ingredients, size and warnings. Follow those directions and discontinue use if irritation occurs.
What if an item arrives with a problem?
Report damage, defect, incorrect fulfillment or a material mismatch within 30 days and include evidence. Do not return anything before authorization.
How are shipping and payment handled?
Available delivery and payment options are displayed at checkout for the current order.
Email: khanhthuyp007@gmail.com
Mailing address: 2557 2nd Rd N, Arlington, VA, 22201, United States
Phone: (605) 224-2825